Shipping Policy

1. Order Processing

  • Orders are processed within 1–3 business days after confirmation.
  • Orders are not processed on weekends or public holidays.

2. Shipping Time

  • Delivery usually takes 3–7 business days depending on location.
  • Remote areas may take slightly longer.

3. Shipping Charges

  • Shipping charges (if any) will be displayed at checkout.
  • Free shipping may be available on selected orders or promotions.

4. Packaging

  • All figurines, deity idols, feng shui items, and home utility products are carefully packed with protective materials to avoid damage during transit.

5. Tracking

  • Once shipped, tracking details will be shared so you can monitor your order status.

6. Delays

  • Delivery may be delayed due to unforeseen circumstances such as weather, courier issues, or high demand.
  • Such delays are beyond control.

7. Damaged in Transit

  • If the package arrives damaged, report it within 48 hours with photos/videos for assistance.

8. Incorrect Address

  • Ensure the shipping address is correct. Orders shipped to incorrect addresses provided by the customer are not the responsibility of the seller.

9. Delivery Attempts

  • If delivery fails due to unavailability, the courier will attempt re-delivery. After multiple failed attempts, the order may be returned.

For support, contact: iamjatinahuja@gmail.com