Shipping Policy

1. Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders are not processed on weekends or public holidays.

2. Shipping Time

• Delivery usually takes 3–7 business days depending on location.
• Remote areas may take slightly longer.

3. Shipping Charges

• Shipping charges (if any) will be displayed at checkout.
• Free shipping may be available on selected orders or promotions.

4. Packaging

• All figurines, deity idols, feng shui items, and home utility products are carefully packed with protective materials to avoid damage during transit.

5. Tracking

• Once shipped, tracking details will be shared so you can monitor your order status.

6. Delays

• Delivery may be delayed due to unforeseen circumstances such as weather, courier issues, or high demand.
• Such delays are beyond control.

7. Damaged in Transit

• If the package arrives damaged, report it within 48 hours with photos/videos for assistance.

8. Incorrect Address

• Ensure the shipping address is correct. Orders shipped to incorrect addresses provided by the customer are not the responsibility of the seller.

9. Delivery Attempts

• If delivery fails due to unavailability, the courier will attempt re-delivery. After multiple failed attempts, the order may be returned.

For support, contact: iamjatinahuja@gmail.com